CREEKSIDE VILLAGE HOA
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Creekside  Village
FAQ

Creekside Village Frequently Asked Questions

Community FAQ — Creekside Village HOA
□ Parking □ Access & Keys □ Rules & Modifications □ Documents □ Maintenance □️ Community
□
ParkingRules & regulations

All owners and occupants must follow these rules:

  • All four wheels of your vehicle must be on the concrete of your driveway
  • Do not park in red zones — the end of a driveway is treated as a continuation of the red zone, as parking there may block emergency vehicles
  • Recreational vehicles, trailers, or commercial vehicles may not be parked anywhere in the complex for more than 2 hours
  • Only currently licensed vehicles in operating condition may be parked within the complex
  • No vehicle may occupy the same common area parking spot for more than 72 consecutive hours — after 72 hours the vehicle must leave the complex before using a new spot
□ Full parking rules can be found in the Creekside Village Rulebook.

As of August 1, 2024, all vehicles parked in common area spots must display a valid permit on their rear-view mirror. Vehicles without a permit are subject to towing at the owner's expense.

Permits were refreshed with a new color in June 2024. Fill out this vehicle information form and contact management to pick up your new pass. Include all vehicles.

⚠️ Management uses the vehicle list to contact owners if their car needs to be moved. Keep your information current.
□
Access & KeysGates, fobs & remotes

The pool and gym access system was updated in June 2024. New key fobs provide access to both facilities with a single swipe — no codes needed. Fobs are linked to your address.

To request a key fob or gate key, contact MaryBeth Forcier at [email protected] or (408) 913-1082.

ℹ️ Old key fobs are no longer active and can be disposed of. The new system also logs facility access by address.

Gate remotes can be purchased from Amazon or any hardware store. Be sure to buy one with a 10-pin switch. Once purchased, get the pin code by:

  • Contacting management at [email protected]
  • Opening the back of your existing remote — the pin code is printed inside

Key fobs were updated in June 2024 and now work for both the pool and gym with one swipe. They are linked to your unit address. Contact MaryBeth Forcier at [email protected] or (408) 913-1082 to obtain one. Old fobs are inactive and can be discarded.

□
Rules & Home ModificationsWhat requires approval

The HOA Board has approved two specific screen door styles (Figure 1 and Figure 2). All other styles require Architectural Review prior to installation. Submit an Architectural Application before proceeding.

□ Figure 1Approved style 1.
Replace with actual photo.
□ Figure 2Approved style 2.
Replace with actual photo.

Architectural Committee approval is required before installing a satellite dish. The committee will consider:

  • No other existing satellite dishes exist on your property
  • The dish must not be visible from the street
  • The installation must not puncture, degrade, or mount onto any roofing material
  • All cables must be concealed and installed professionally
□ Submit an Architectural Application before beginning any installation.

CC&Rs Section 2.4 authorizes the Board to create rules for community management, and Section 2.5 covers enforcement. Rules about front yard items have been in place since before 2005 to maintain aesthetic continuity and protect property values.

✅ Owners may place personal items on their front porch, stoops, or under their front door covering — just not in landscaped or walkway areas.
□
Governing DocumentsCC&Rs, bylaws & rulebook
CC&Rs
Covenants, Conditions & Restrictions — legally binding, recorded with California. Covers HOA and member rights/obligations. Difficult to amend; requires a membership vote.
Rules & Regulations
The Rulebook covers day-to-day community rules not in the CC&Rs or Bylaws. More flexible — can be updated by the Board. Current Rulebook approved in 2023 after community review.
□ Download CC&Rs (PDF) → □ Download Rulebook 2023 (PDF) →

A common area is any part of the property owned equally by all homeowners in the community, as listed in the CC&Rs. At Creekside Village, common areas include:

  • Pool, spa, and gym
  • Clubhouse and saunas
  • Tennis and basketball courts
  • Children's playground, grounds, ponds, and walkways
  • Private streets and shared parking areas

Maintenance and rules governing common areas are defined in the CC&Rs and overseen by the HOA Board.

□
Maintenance & RepairsWhat the HOA covers

The HOA is responsible for exterior surfaces of any unit. For exterior termite damage, submit a request via the Intempus Portal for evaluation.

HOA Responsibility
Exterior surfaces of any unit. Submit via the Intempus Portal for evaluation and next steps.
Homeowner Responsibility
Rear deck, private fencing, interior damage, and interior termite identification.

In late 2015, following legal proceedings, the HOA determined Creekside Village is a "planned development," relieving the association of responsibility for termite issues inside individual units.

□️
Community & MeetingsStaying connected

HOA meetings are held monthly at 7:00 PM on the second Thursday of each month via Microsoft Teams. All homeowners are welcome.

1
Check the Agenda & Minutes page for the current meeting link and agenda.
2
Each meeting opens with Public Comment — residents may raise any topic not on the formal agenda.
3
To add an agenda item, contact management at least one week before the meeting at [email protected].
□ The agenda is not fixed — the Board may amend it at the start of each meeting.

Creekside Village is a gated community of 204 units — 199 townhomes and 5 detached homes — on East Dunne Avenue, Morgan Hill, CA 95037. Less than 1 mile from shopping and highway access.

Amenities include: pool and spa, clubhouse, exercise room, saunas, children's playground, tennis and basketball courts, private streets, and beautiful grounds with ponds, waterfalls, and ducks.

All residents must sign up to use the gym. Use the link below to reserve your time slot:

□️ Gym Sign-Up (SignUpGenius) →
Still have a question?
Contact Intempus Property Management — your first point of contact for all community questions.
Contact Management →
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Parking rules & permits
2
Access, gates & key fobs
3
Rules & modifications
4
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5
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6
Community & meetings
Intempus Resident Portal
Pay dues, submit maintenance requests, download documents, and contact management.
Go to Resident Portal →
Management Contact
MaryBeth Forcier, CCAM
Director of Community Management
Intempus Property Management

□ (408) 913-1082 ✉️ [email protected]
Related pages
□
Intempus Portal FAQ
□
CC&Rs & Rulebook
□
Architectural Application
□
Facilities
□
Meeting Agenda & Minutes
✉️
Contact Us
Refer to the HOA CC&Rs regarding the rules and application of the rules. The following is intended to answer most frequently asked questions from owners or occupants of Creekside Village.
What are the Parking rules?
In general, to comply with the parking rules each owner/ occupants must
  1. Have all four wheels of the vehicle on the concrete of your driveway
  2. Not be parked in red zones (the end of the driveway is interpreted as being a continuation of the red zone since parking in front of it may impede the passing of emergency response vehicles)
  3. Not have recreational vehicles, any type of trailer or commercial vehicle parked anywhere in the complex greater than 2 hours
  4. Only have current licensed vehicles and in operating conditions parked within the complex
  5. Not park a vehicle, in the same parking spot, in the complex for a period greater than 72 hours. Vehicle shall leave the complex after a 72 hour period prior to occupying a new parking spot to ensure all owners / occupants have equal opportunity to parking spots
More information about parking in the community can be found in the Creekside Village Rulebook.
Can I install a screen door? 
The HOA Board of Directors, after the recommendation of the Architectural Committee, has approved the type of screen door in Figure 1 and Figure 2 below for use in the Creekside Complex. All other screen doors requires an Architectural Review prior to installation
Picture
Picture
Picture
Can I put a satellite dish on my roof? Do I need apProval?
Installation of a satellite dish requires approval from the Architectural Committee prior to installation.

​In general the following guidelines considerations will be made by the Architectural Committee.
  1. No other existing satellites exist on the owner / occupants property.
  2. Satellite has to be installed in position as to not be visible from the street.
  3. Satellite location will not degrade, puncture or be mounted on any roofing material.
  4. Satellite cable has been concealed or hidden and mounted in a professional manner.
Picture
Picture
How do I get access to the pool and gyM?
To request access keys to gates (for gates, tennis courts) please contact MaryBeth Forcier at [email protected] or (408) 913-1082
What’s the difference between the CC&Rs and the Rulebook?
Covenants, Conditions & Restrictions (CC&Rs)
This is a legally binding document that is officially recorded and filed with the State of California. Your CC&Rs cover the rights and obligations of the homeowners association to its members and vice versa. CC&Rs often cover legal issues.  Because this record is kept on file with the state, it can be difficult to amend and requires a vote by the membership to make any changes.

Creekside CC&Rs in PDF format can be found on the Creekside Village website

Rules & Regulations
Your community’s Rules & Regulations are written in a Rulebook and are a catch-all for the things that aren’t covered in the Bylaws or CC&Rs. These are often the rules that might need revising over time due to changes in the community.

According to Article IV Subsection 2.4 in the Creekside CC&Rs: "Association Rules: The board may, from time to time, and subject to the provisions of this Declaration, adopt such Rules as the Board may deem necessary for the management of the Project in accordance with the provisions of the By-laws, Article V, Section 1, Subsection 1.1."

Creekside Rulebook PDF (Approved 2023)  can be found on the Creekside Village website

   In 2022, the Board of Directors met several times to revise the Rulebook with updated language to better address the community. The Rulebook was published for the community for several months and included an area for comments before approval by the board in 2023.

​
Why can’t I place my personal items in my front yard?
The CC&Rs on page 12, section 2.4 allow the board to create rules as the board deems necessary for the management of the project.  It is very typical, if not common, for boards to have rules regarding the materials that can be placed in the front of one's home in plain view of the street and/or common area.  This rule has been in place by the Creekside HOA prior to 2005.  It is very typical to have a rule outlining what materials can be on front yard or porch areas to include, but not limited to: screen doors, the colors used on the structure, removal of garbage cans, bicycles, etc. These rules are enforced to allow the association to have an aesthetic continuity and maintain appreciation of homes in the community.  Owners can place personal items on their front porch, stoops or under their front door covering, but not in the landscaped or walkway areas. Creekside Village CC&Rs Section 2.5, page 13, covers the enforcement of these rules. 
What is the common area?
A common area in a Homeowners Association (HOA) community refers to any part of the property or land that is owned equally by all owners of lots within the community.  The common areas are specifically listed in the CC&Rs.  These spaces are accessible to all members and typically include amenities such as parks, swimming pools, playgrounds, recreational facilities,  walking paths, parking areas, and any other shared spaces not designated as part of individual properties.  The maintenance, management, and regulations governing the use of these common areas are defined in the CC&Rs and are overseen and enforced by the HOA.  Furthermore, additional rules may be passed from time to time by the board governing both common areas and certain defined non-common areas for the benefit of all members after a noticed review period and comment by the members.  Your Board of Directors have followed all requirements of the Civil Code in passing the current set of rules and they are, therefore, enforceable by the board.
Termite Damage and Repair
If you have damage on the exterior of your home caused by termites please put in a maintenance request using the Intempus portal. The situation will be evaluated for next steps. Creekside Village HOA is responsible for the exterior surfaces of any unit. Rear deck and private fencing are the responsibility of the homeowner. Any interior damage or termite identification is also the responsibility of the homeowner.

In the early 2000's a CVHOA board member contracted with a termite company to tent and fumigate the homes of Creekside Village. This was a significant expense to the association and an inconvenience to homeowners as they needed to vacate their homes for 3 days.


In late 2015/early 2016, following legal proceedings, the HOA discovered that Creekside Village was classified as a "planned development." As a result, the association was relieved of responsibility for addressing termite issues within individual households. Further investigation revealed that the termite damage was caused by subterranean termites, rendering the tenting of homes ineffective. 

​Consequently, the budget line item allocated for tenting in 2015 was reevaluated, and the funds initially set aside for this purpose were absorbed into the reserve fund for Creekside Village. Although the money remained within the Creekside Village accounts, there was no longer a need for a specific line item dedicated to tenting homes.

This information was provided to residents in the 2015 Creekside Village newsletters.


How do I get a new remote for the gates?
New gate remotes can be purchased from Amazon or any hardware store. Be sure to purchase a remote with a 10 pin switch. Once purchased, contact Property Management for the pin code or open the back of your old remote for the pin code.
How do I get a key Fob?
New Key Fobs: 
We updated the pool gate and gym access system in June 2024. The new key fobs will allow you to access both facilities with a single swipe, eliminating the need for codes. Additionally, the new system will keep a log of who accesses these areas and when. Please note that the new key fobs are linked to your address. 

New key fobs are currently active, old key fobs can be disposed of and will no longer work.
Parking Passes
New Parking Permits: 
We refreshed our parking permits with a new color in June 2024! Our established parking rules have improved availability. Please use your new pass only as of August 1, 2024.

Fill out 
this form with information for all vehicles when you pick up your new pass. Maintenance and management use this list for various reasons, including contacting owners if their car needs to be moved.



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  • Home
  • Management
    • Intempus Management FAQ
    • CC&Rs & Rulebook
    • Financial Reports
    • Board of Directors
  • Facilities
    • Gym Reservation
    • Clubhouse Reservations
    • Maintenance Request
    • Architectural Application
  • Notices & Newsletters
  • HOA Meetings
    • Agenda & Minutes
  • FAQ
  • Contact